Help Center 

How can we help you today? At Classic Gadget BD, we are committed to providing you with the best shopping experience. Below you will find answers to the most common questions and ways to get in touch with us.

1. Frequently Asked Questions (FAQs)

Q: How do I place an order?

A: Simply select your favorite gadget, click "Add to Cart" or "Order Now," and provide your name, address, and phone number on the checkout page.

Q: How long does delivery take?

A: We deliver within 1–3 working days inside Dhaka and 2–5 working days outside Dhaka.

Q: Can I check the product before paying?

A: Yes! We offer Cash on Delivery. You can check the product in front of the delivery man to ensure it's exactly what you ordered.

Q: What if I receive a damaged product?

A: Please record an Unboxing Video while opening the package. If the product is damaged, show the proof to the delivery man or contact us immediately at 01624-800502.

2. Order Tracking & Shipping

Need to know where your parcel is? We use reliable couriers like Pathao and Steadfast. Once your order is confirmed, you will receive a tracking update via SMS or phone call.

3. Return & Exchange Support

If you face any technical issues with your electronic gadgets within the warranty period (3/5/7 days based on product), please reach out to our support team. Note: Returns are not applicable for 'Change of Mind'.

4. Contact Us Directly

If you can't find what you're looking for, our team is ready to assist you!

• 📞 Hotline: +880 1624-800502 (Available 10:00 AM - 6:00 PM)

• 📧 Email: info@classicgadgetbd.com

• 💬 Messenger: Chat with us on our Facebook Page

• 📍 Office Address: Mirpur 13, Dhaka-1216, Bangladesh.

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  5. Feedback

  Your feedback helps us grow! If you have any suggestions or complaints, feel free to email us. We value your voice.